FAQs

Frequently Asked Questions

100% Customer Satisfaction Guaranteed! This is why we are a 5 star janitorial company.

Q. How many years have you been in business and what accounts do you do similar to mine?

A. Every company has to start somewhere but do you really want to have your facility be a training ground for newly minted commercial cleaning services? When you have the experience, personal and proper supervision and informed employees, that makes a big difference.
 

Q. How do you hire and screen your employees?

A. Every company should do a back ground check of the employees. Drug screening and ensure that the prospect employees are a good fit to your office. At the end of the day you will be satisfied and at ease on who is at your building.

Q. How do you train and ensure your employees are educated in their training?

A. We do random check ups on their job sites and every 3 month we bring them in to interview their procedures and ways we can help them be more efficient. Also we work hand on hand with the manufacturing and sales personnel that sales us the chemicals we used and insure they are CDC and OSHA APPROVED.

Q. What makes you different from every other Janitorial company?

A. We been in business since 1999 also we do every job with pride and respect. Every job is done and we will stay the extra mile to insure the job is complete done and the costumer is satisfied.

Q. What is your protocol of safety?

A. The safety of your staff, building, clientele and ours is number one priority. We take the extra steps to insure that incase of a catastrophic emergency we can help them until emergency services arrived.

Q. What services do you offer and do you give senior citizens and re occurring clients discount?

A. We are a 1 stop Janitorial and cleaning company. We do move ins and move out cleaning. Floor care waxing and reselling. Carpet cleaning. Window cleaning. Trash removal. Parking lot cleaning. Pressure washing. And much more.

Q. How far do you travel to perform a job?

A. We travel most of The Inland Empire, Los Angeles and Orange County areas.

Q. Do you have a 24/7 emergency cleaning service?

A. Yes, most of the time we are available to do cleaning services with in 24 hours.

Q. Someone made a mess in the restrooms and need a deep disinfecting cleaning. Do you have that service?

A. Yes, we do a deep disinfecting service and also we provide COVID 19 services.

Q. We have a fleet of vehicles and we need them sanitize and disinfected. Do you provide this service and how far do you go?

A. Yes, we do we travel within a 30 mile range from Chino CA.

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Happy Client Says About Our Company

Our Clients’ Testimonials

Very professional and curteous staff. They have really come through for us during some emergency clean ups. Thanks guys!

Knights Colubus

Chief Executive

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Jose and his team always do a great job for us. I highly recommend their professional and prompt service!

Scott Cheramie

Chief Executive

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Shamrock Cleaning and Restoration refers out 5 Star Janitorial regularly. They do a wonderful job consistently,

Larry Wilberton

Chief Executive

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5 Star Janitorial Inc.

13566 Garcia Avenue Chino, CA 91710
Mon – Sun 24 hours

5 Star Janitorial Inc.

13566 Garcia Avenue Chino, CA 91710
Mon – Sun 7am–7pm